Terms and Conditions for ICBR Wellness

1. About ICBR

ICBR provides holistic wellness and alternative therapy services including Ayurveda, Physiotherapy, Yoga Therapy, Naturopathy, Homeopathy, Reiki Healing, Diet & Nutrition Counseling, Mental Wellness Support, and other wellness-related services across Delhi NCR and through online consultations.

2. Acceptance of Terms

By using our website or booking any consultation, therapy session, package, or wellness service, you confirm that:

• You are at least 18 years old or using the services under parental/guardian supervision.
• You agree to follow these Terms and all applicable laws.
• The information you provide is accurate and complete.

If you do not agree with these Terms, please do not use our website or services.

3. Wellness Services Disclaimer

ICBR provides wellness, preventive care, and alternative therapy services intended to support overall well-being.

Important Notice:

• Our services are not a substitute for emergency medical treatment.
• Results may vary from person to person.
• Alternative therapies should not replace prescribed medical treatment without consulting a licensed physician.
• We do not guarantee specific health outcomes or cures.

Users are advised to consult qualified healthcare professionals for serious medical conditions.

4. Booking & Appointments

When booking a service through our website:

• Appointments are subject to practitioner availability.
• We reserve the right to reschedule or cancel appointments if necessary.
• Users must provide correct contact and address information for home visits.
• Same-day appointments may not always be available.

5. Payments

All payments for consultations, wellness packages, online sessions, or home visits must be made through approved payment methods listed on the website.

Pricing:

• Prices displayed on the website are subject to change without prior notice.
• Promotional offers or discounts may be withdrawn at any time.
• Taxes, if applicable, will be charged additionally.

6. Cancellation & Refund Policy

Cancellation:

• Users may cancel appointments within the allowed cancellation window mentioned during booking.
• Late cancellations or missed appointments may not be eligible for refunds.

Refunds:

• Refund eligibility depends on the type of service or package purchased.
• Partial refunds may apply for unused sessions in wellness programs.
• Refund processing timelines may vary depending on payment providers.

7. User Responsibilities

By using our services, you agree:

• Not to misuse the website or services.
• Not to provide false medical or personal information.
• To maintain respectful behavior with practitioners and support staff.
• To follow safety instructions provided during therapy sessions.

ICBR reserves the right to refuse service in cases of abusive, fraudulent, or inappropriate behavior.

8. Practitioner & Service Information

We aim to provide accurate practitioner profiles, wellness information, and service descriptions. However:

• Practitioner availability may change.
• Service descriptions are for informational purposes only.
• Wellness recommendations are individualized and may differ between users.

9. Intellectual Property

All website content including:

• Logos
• Text
• Graphics
• Images
• Videos
• Service descriptions
• Website design

are the intellectual property of ICBR unless otherwise stated.

You may not reproduce, copy, distribute, or exploit website content without written permission.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

We are committed to protecting your personal information and maintaining confidentiality for wellness consultations and health-related discussions.

11. Third-Party Links

Our website may contain links to third-party websites or payment providers. We are not responsible for:

• Third-party content
• Security practices
• External services
• Payment gateway issues

Users access such services at their own risk.

12. Limitation of Liability

ICBR shall not be liable for:

• Indirect or incidental damages
• Service interruptions
• Delays caused by external factors
• User misuse of wellness recommendations
• Outcomes resulting from incomplete medical disclosure

Use of the website and services is at your own discretion and risk.

13. Service Areas

ICBR currently provides services across Delhi NCR including Delhi, Noida, Gurgaon, Ghaziabad, and nearby regions. Service availability may vary by location.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Updated Terms will be posted on this page with the revised effective date.

Continued use of the website after changes means you accept the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of courts located in New Delhi, India.

16. Contact Information

If you have questions regarding these Terms and Conditions, you may contact us: